How we collect, use, and protect your information
Last Updated: March 25, 2025
SmartNest ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.smartnest.com (the "Website"), use our mobile application, purchase our products, or interact with our services.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services. This policy may change from time to time (see "Changes to This Privacy Policy"). Your continued use of our services after we make changes is deemed to be acceptance of those changes.
We collect information that you voluntarily provide when you:
This information may include:
When you visit our Website or use our mobile application, we may automatically collect certain information, including:
We may receive information about you from third parties, such as:
We may use the information we collect for various purposes, including:
We may share your information with the following parties for the purposes described in this Privacy Policy:
We share information with third-party service providers who help us operate our business and provide services on our behalf, including:
These service providers are contractually obligated to use your information only as needed to provide their services to us and are prohibited from using it for other purposes.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred or disclosed as part of that transaction. We will notify you of any change in ownership or use of your personal information.
We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, subpoenas, or government requests). We may also disclose information to:
We may share your information with third parties when you have given us your consent to do so.
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.
You can access and update your personal information by:
You can opt out of receiving marketing communications from us by:
Please note that even if you opt out of marketing communications, we will still send you transactional messages related to your account and orders.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Because there is currently no industry standard for recognizing and implementing Do Not Track signals, we do not currently respond to them.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider:
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.
We are based in the United States, and the information we collect may be stored and processed in the United States or any other country where we or our service providers maintain facilities. If you are located in a different country, your information may be transferred to, stored, and processed in a jurisdiction that may not provide equivalent levels of data protection as your home jurisdiction.
If we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to a country that has not received an adequacy decision from the European Commission, we rely on appropriate safeguards such as Standard Contractual Clauses or binding corporate rules.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. We will notify you of any material changes by:
Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@smartnest.com
Postal Address:
SmartNest Privacy Office
123 Smart Avenue
Tech City, 98765
United States
Phone: +94 76 669 6157
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.
Our privacy team is ready to assist you with any questions or concerns.